Actually I manage a reputable car service company, having some of the best drivers in the area working with me. All of them is fluent English speaking and have a very good acknowledgements regarding your place of interest.
They keep themselves updated following the last news with the purpose to have conversation regarding most of the issues of your interest.
They are able to give suggests and tips regarding hotels, restaurants, shops, monuments, food & wine or about anything you could need.
Being a Southern Italians make us to be friendly and warm hearted, always ready to help peoples, like to treat our customers with respect but don’t like to brag around. We are proud of our heritage of course but in same time we like to be simple and communicative.
I like to manage my company in open minded way and not formal, so while you’ll see most of other drivers with suit and tie, may be we’ll haven’t!. Hope this will not make any difference with you!